Pre-Order/Backorder & Shipping Info
THANK YOU FOR YOUR PATIENCE & TRUST THAT YOUR 2021 PRE-ORDERS/BACKORDERS & ORDERS WILL GET TO YOU AS SOON AS POSSIBLE!
If you haven't received a tracking # email yet, your journal is still being processed. Thank you for understanding during this busy time!
COVID is slowing down the process but you'll all get yours as soon as possible.
Journals don't begin until December 28th~
Backordered: We've sold out of our first batch of journals that arrived earlier this month and are awaiting the second & final batch to arrive hopefully within the next week or two! If you ordered after October 23rd your journal is in our queue to be shipped out as soon as we receive it! Thanks for your patience.
All new journal orders will follow in the queue!
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If you ordered with Priority Mail before December 10th (u.s. only) - you're on track for arrival before Christmas on the 25th & when the journal begins on Dec 28th.
- If you ordered Media Mail, we are not responsible for any delays in the process & cannot guarantee an arrival by a certain date. Media Mail can take up to 4 weeks during busy times like the holiday season since it is lowest priority. If you want your journal by Dec 25th & would like to upgrade to Priority Mail before December 10th - pay here & email us at cyclesjournal@gmail.com with your Order #s & subject line Priority Mail Payment. We will ensure the upgrade or your money back.
- Folks in Canada - your mail is shipping from Canada
- Due to COVID we no longer have a shipping option from Europe beyond 11/23 and will ship everything from the U.S.
HERE ARE MORE DETAILS ABOUT OUR PROCESS
& ESTIMATED TIMES OF SHIPMENT:
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Pre-Orders: Cycles Journal 2021 will arrive to our studio in early November & be shipped in batches in order of the following:
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If you pre-ordered before Oct. 1st from Indiegogo: your order will ship before the end of November
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If you pre-ordered/backordered on/after Oct. 2nd from our our Website shop or Etsy: your order will ship between the end of November & before December 10th
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All pre-orders will go out as fast as possible while still ensuring accuracy. Please keep in mind we are just a 2 person team packing orders!
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There is always a possibility us fulfilling orders sooner than expected - but wanted to set realistic goals so that we didn’t overshoot and make false promises
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The journals do not begin until December 28th
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Please keep in mind we cannot control shipping delays due to the holidays & COVID. We recommend ordered Priority Mail to ensure sooner delivery.
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EMAIL ANY FURTHER QUESTIONS TO CYCLESJOURNAL@GMAIL.COM
PLEASE ALLOW 1-3 BUSINESS DAYS FOR A RESPONSE -